Maintenance Management
Handle maintenance requests through structured workflows that allow logging, assignment, and progress tracking. Keep your properties in top condition.
Complete Maintenance Workflow Management
Propertiz Maintenance Management provides end-to-end maintenance operations from request submission to completion. Tenants can submit requests through the portal, maintenance teams receive instant notifications, and property managers can track all work orders in real-time. Improve response times, reduce costs, and maintain comprehensive maintenance history for every property.
Streamlined Work Orders
Create, assign, and track work orders with automated workflows and real-time status updates.
Vendor Management
Manage contractors and vendors with performance tracking, scheduling, and payment management.
Preventive Maintenance
Schedule recurring maintenance tasks to prevent issues and extend equipment lifespan.
Mobile Access
Maintenance staff can view, update, and complete work orders from their mobile devices.
Key Capabilities
Comprehensive tools to manage all aspects of property maintenance
Work Order Management
Complete work order lifecycle management from creation to completion with automated workflows.
- ✓Tenant portal request submission
- ✓Priority-based task assignment
- ✓Automated routing rules
- ✓Real-time status tracking
- ✓Photo and document attachments
- ✓Completion verification
Vendor & Contractor Coordination
Manage external vendors and track their performance, schedules, and payments efficiently.
- ✓Vendor database with ratings
- ✓Automated vendor assignment
- ✓Schedule management
- ✓Cost and invoice tracking
- ✓Performance analytics
- ✓Vendor communication portal
Preventive Maintenance Scheduling
Schedule and automate recurring maintenance tasks to prevent costly repairs and extend asset life.
- ✓Recurring task scheduling
- ✓Equipment maintenance calendars
- ✓Automated work order generation
- ✓Maintenance checklist templates
- ✓Asset lifecycle tracking
- ✓Compliance requirement tracking
Maintenance Analytics & Reporting
Track maintenance costs, response times, and identify trends to optimize operations.
- ✓Response time analytics
- ✓Cost tracking by property/unit
- ✓Vendor performance reports
- ✓Maintenance history logs
- ✓Preventive vs. reactive analysis
- ✓Budget vs. actual reporting
How It Works
Simple workflow from request to resolution
Step 1: Request Submission
Tenants submit maintenance requests through the portal with descriptions and photos.
- →Tenant submits request via portal or app
- →Select issue category and urgency
- →Add photos and detailed description
- →Automatic acknowledgment sent
- →Request logged in the system
Step 2: Assignment & Scheduling
System automatically assigns work orders to maintenance staff or vendors based on rules.
- →Automatic assignment based on priority
- →Route to internal staff or vendors
- →Send notifications to assigned technician
- →Schedule appointment with tenant
- →Dispatch work order details
Step 3: Execution & Tracking
Maintenance staff completes repairs while updating status and documenting work.
- →Technician receives work order on mobile
- →Access property and unit information
- →Update status in real-time
- →Document work with photos
- →Track time and materials used
Step 4: Completion & Follow-up
Work order is closed, tenant receives notification, and records are updated automatically.
- →Mark work order as complete
- →Tenant receives completion notification
- →Optional tenant satisfaction survey
- →Costs recorded and invoiced
- →Maintenance history updated
Role-wise Usage
Tailored features for different user roles in your organization
Property Managers
Oversee all maintenance operations across your portfolio
Portfolio-Wide Maintenance Oversight
Monitor and manage maintenance across all properties from one dashboard
- •Real-time work order dashboard
- •Property-wide maintenance analytics
- •Cost tracking and budgeting
- •Vendor performance monitoring
Resource Optimization
Optimize maintenance resources and reduce costs
- •Staff workload balancing
- •Vendor cost comparison
- •Preventive maintenance scheduling
- •Budget vs. actual analysis
Who Uses Maintenance Management?
Our software is designed for various property professionals
Multi-Family Properties
Handle high volumes of maintenance requests across multiple buildings
Commercial Properties
Manage complex building systems and vendor relationships
Residential Landlords
Streamline maintenance for small to medium property portfolios
Why Choose Propertiz Maintenance Management
Discover how our software transforms daily operations and drives business growth
Faster Response Times
Respond to maintenance issues quickly with automated workflows and mobile access.
- Instant request notifications
- Automated assignment and routing
- Mobile work order access
- Real-time status tracking
Reduce Maintenance Costs
Control costs with preventive maintenance, vendor management, and detailed tracking.
- Preventive maintenance reduces emergency repairs
- Vendor performance comparison
- Complete cost tracking
- Budget monitoring and alerts
Improve Tenant Satisfaction
Keep tenants happy with fast, transparent maintenance service.
- Easy online request submission
- Real-time status updates
- Faster issue resolution
- Communication transparency
Screenshots & Demos
See Maintenance Management in action
Maintenance Dashboard
Real-time overview of all work orders, open requests, and maintenance performance metrics
Integrations
Connect with essential maintenance and facility management tools
Vendor Management
Vendors
Coordinate with contractors and service providers
- ✓Vendor portal access
- ✓Automated vendor assignment
- ✓Performance tracking
- ✓Invoice management
Inventory Management
Inventory
Track parts, supplies, and equipment
- ✓Parts inventory tracking
- ✓Supply ordering
- ✓Stock level alerts
- ✓Usage analytics
Communication Tools
Communication
Multi-channel notifications for maintenance updates
- ✓Email delivery.
- ✓SMS notifications.
- ✓Push notifications
- ✓WhatsApp messaging
Accounting Integration
Finance
Sync maintenance costs with accounting systems
- ✓QuickBooks sync
- ✓Expense categorization
- ✓Invoice processing
- ✓Budget tracking
Customer Reviews
See what our customers say about this feature
The tenant portal for maintenance requests has been incredible. Requests are now logged instantly with photos, and our response time has improved by 50%. Tenants are much happier.
Thomas Wilson
Property Manager at Wilson Property Group
Based on 294 reviews
Frequently Asked Questions
Everything you need to know about Maintenance Management
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